Bajaj Chatbots

Bajaj Chatbots

#TweetInsurance is Twitter based insurance platform. Bajaj General insurance customers can use this facility to know their insurance details directly on Twitter. Users just need to follow Bajaj General insurance handle. Once done then can tweet to Bajaj using #TweetInsurance and mention the action they need to perform. If all required inputs are available, then user will get reply in a direct message.
This allows user to directly obtain details regarding insurance without having to register on any portal or having to download any app. The replies are sent as direct message to the user to maintain privacy of user information.

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